Support

Tap the menu (☰) on the map, then “Register your first Business.” You can run up to three businesses, each with photos, products, prices, and hours.

Open the business’s page and tap “Report this business” at the bottom, or tap ⋯ in your conversation with them and choose “Report business.” Reports are private, and we review them within 24 hours.

Open your conversation with them, tap ⋯, and choose “Block [their name].” Neither of you will be able to message the other. To unblock, go to Settings → Blocked people. You can also choose “Report [their name]” from the same menu.

Go to Settings → Notifications and tap “Turn on notifications.” You’ll hear about new messages and updates from businesses you save. If you said no before, tap “Open iPhone Settings” to turn them on.

Go to Settings → Verified Student and sign in to your school Google account (your .edu email). The badge shows next to your name on your businesses. Your school email isn’t shown to anyone.

Turn off “Promotional emails” in Settings, or reply “UNSUBSCRIBE” to any promotional email.

Go to Settings → Delete Account. This permanently deletes your profile, businesses, messages, ratings, tips, and the photos you uploaded. To remove anything else, email us.

Make sure you’re using the same method you signed up with (Apple, Google, or email and password). Still stuck? Email us from the address on your account and we’ll help.